Frequently Asked Questions

🔍 General

What is GapSentinel™?

GapSentinel™ is an AI-powered, real-time fraud detection and AML compliance platform. It helps financial institutions detect, predict, and prevent fraudulent activity across transfers, onboarding, loans, cards, and more.

Who is GapSentinel™ for?

GapSentinel™ is built for banks, fintechs, regulators, and any financial service provider that needs to ensure secure, compliant, and fraud-resilient transactions.

Is GapSentinel™ a cloud or on-premise solution?

It is flexible. GapSentinel™ supports both on-premise deployment for full data sovereignty and secure, scalable cloud deployment.

⚙️ Technology & Capabilities

How does GapSentinel™ detect fraud?

It uses a hybrid engine combining rule-based scenarios, AI models, behavioral profiling, real-time pattern matching, and graph-based risk scoring.

What data sources can GapSentinel™ integrate with?

GapSentinel™ supports streaming data from core banking systems, switches, APIs (REST/ISO 20022), Kafka, Debezium, and database logs.

Does GapSentinel™ support real-time transaction blocking?

Yes. It can flag or block high-risk transactions in real time and trigger alerts or require customer approval via Sentinel Requests.

Is AI explainability supported?

Yes. GapSentinel™ provides interpretable AI decisions, rule traceability, and case logs for audit and compliance reviews.

🧾 AML & Compliance

What AML features does GapSentinel™ include?

GapSentinel™ includes transaction monitoring, case management (STR, CTR, FTR), sanction list & PEP screening, rule-based scenarios, and GoAML report generation.

Does GapSentinel™ integrate with existing compliance systems?

Yes. It connects with GoAML, regulatory APIs, and internal compliance dashboards using standard formats (XML, CSV, JSON).

Can rules and scenarios be updated without vendor support?

Yes. GapSentinel™ includes a self-service rule builder so compliance officers can modify or simulate rules without coding.

🔒 Security & Deployment

Is customer data secure with GapSentinel™?

Yes. GapSentinel™ supports encryption at rest and in transit, RBAC, and full audit trails for all sensitive operations.

Can GapSentinel™ work in a multi-entity or group structure?

Yes. It supports multi-tenant deployments and can unify fraud and AML risk monitoring across business units or subsidiaries.

What’s the infrastructure requirement?

GapSentinel™ runs on Docker/Kubernetes and supports PostgreSQL, QuestDB, and Kafka-based high-throughput architectures.

🤝 Support & Customization

Can GapSentinel™ be customized?

Yes. Everything from scoring models to branding and compliance thresholds can be adapted to your institution’s needs.

What kind of support do you offer?

We offer 24/7 technical support, implementation guidance, compliance onboarding, and model fine-tuning for enterprise clients.

Do you offer a demo or trial?

Yes. You can request a live demo or get access to a sandbox environment tailored to your fraud/AML use cases.

GapSentinel™